Read the Zanzibar App FAQ’s to see the answers to popular questions.

Frequently Asked Questions

Please choose the menu item “Login” on the home page in order to get to the registration form. Then you’ll have to fill in the form. As soon as you have completed the form you can click on “Sign Up” and you will receive a confirmation mail to verify your registration.

Registration is free of charge. User can make free membership accounts on the website/app.

Absolutely. Your credit card information is encrypted during transmission. We will not retain information relating to your payment or credit card. This financial information never comes into our control. The information is given into a page which is in reality a page of our payment service provider.

Please choose the menu item “Login” on the front page” and click on “Forgot Password”. Please fill in your email address. You will receive a verification mail to your e-mail address.

We set a high value on privacy. We will not transfer any of your personal information to third parties. Consequently, it is only you who can view your personal information that you have submitted. You are committed to keep your password confidential, hence to avoid an unauthorized access by a third party. If you do not keep your password and your username in confidence, a third party can easily change, copy, or delete your personal information. If you believe your password has been compromised, we recommend that you immediately change your password and inform us. Your account is non-transferable. We have the right to disable your account, if there is suspicion of misuse of an account or a password.