Privacy Policy for Zanzibar.app

Effective Date: 20.03.2025

 

1. Introduction

Welcome to Zanzibar.app, an app designed to help you discover and plan your travel experiences. Your privacy is extremely important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, and outlines your rights in relation to your personal data.

Please read this Privacy Policy carefully to understand how your data is handled when using our app and related services. If you have any questions or concerns about this policy, please feel free to contact us.

 

2. Scope of this Policy

This Privacy Policy applies to the Zanzibar. app mobile application and any related services or features that we offer. It also covers third-party services integrated into the app, such as payment gateways, analytics tools (including Google Analytics), and others. However, this policy does not apply to third-party apps, websites, or services that may be linked within our app, which have their own privacy practices.

 

3. Data We Collect

We collect the following types of data when you use our app:

• Personal Information: When you create an account, we may collect personal details such as your name and email address.

• Approximate Location Data: We may collect your approximate location data to provide personalized recommendations and relevant travel information based on your whereabouts. You can manage this feature through your device settings.

• App Info and Performance Data: We collect crash logs, diagnostics, and app performance data to monitor and improve the app’s stability and functionality. This helps us identify and resolve bugs and performance issues quickly.

• App Activity: App activity data is collected to analyze how users interact with our app. This includes tracking features used, browsing behavior, and other in-app activities to help us improve app usability and functionality.

• Device or Other Identifiers: We collect device identifiers (such as device ID or other unique identifiers) to track app usage, manage performance, and provide relevant content or notifications. This helps us improve your experience by customizing app features based on the device.

 

4. Why We Collect Data

We collect your data for the following purposes:

To provide personalized travel recommendations, such as location-based travel guides.
To improve app functionality and performance.
To process your account and manage your preferences.
To comply with legal obligations.
To enhance user experience and provide customer support.

We only collect the necessary data to operate the app effectively and provide you with the best experience possible.

 

5. How We Use Your Data

Your data is used in the following ways:

Personalization: We use approximate location and app activity data to offer tailored travel experiences and recommendations.
App Improvements: We analyze app performance and user behavior to refine our features.
Communication: We may send you notifications regarding updates, promotions, or important information about the app.
Analytics: We may use data to perform analytics and measure app performance. This includes using third-party analytics services such as Google Analytics to help us understand how users interact with the app and improve its functionality.

 

6. Google Analytics

We use Google Analytics, a service provided by Google, to track and analyze how users interact with our app. Google Analytics collects information such as the pages you visit, the device you’re using, and other activity within the app. This data helps us improve the app’s performance and functionality.

Google Analytics collects data via cookies, device identifiers, and other tracking technologies. For more information about how Google Analytics collects and processes data, please refer to the Google Privacy Policy.

You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-On.

 

7. Data Sharing and Disclosure

We may share your data in the following circumstances:

With service providers: We share data with third-party providers, such as analytics platforms or payment processors, to help us deliver app features and services.
With legal authorities: We may disclose your data if required by law or to protect our rights, safety, or the rights of others.
Aggregated, Non-Identifiable Data: We may share aggregated or anonymized data that does not identify you for research or analytical purposes.
We will not share or sell your personal data to third parties for their marketing purposes.

 

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. If you choose to delete your account, we will remove your personal information within a reasonable period, except where retention is required for legal or regulatory reasons.

 

9. Data Security

We take the security of your data seriously. We employ a variety of technical and organizational measures to protect your information, including:

Encryption: We use encryption to protect sensitive data transmitted over the internet.
Access Controls: We limit access to your data to authorized personnel only.
Regular Security Audits: We perform routine checks to ensure that our security measures remain effective.
While we take reasonable steps to secure your data, no security system is completely invulnerable, and we cannot guarantee absolute security.

 

10. Your Rights and Choices (GDPR Compliance)

In compliance with the General Data Protection Regulation (GDPR), if you are located in the European Union or the European Economic Area, you have the following rights regarding your personal data:

Access: You may request a copy of the data we hold about you.
Correction: You can update or correct your personal information.
Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: You can withdraw consent for data collection at any time by adjusting your app settings or contacting us.
To exercise any of your rights under the GDPR, please contact us using the information provided below.

 

11. Cookies and Tracking

We may use cookies or similar tracking technologies to collect data about your app usage. These tools help us enhance your experience by remembering preferences or analyzing trends. You can manage or disable cookies through your device settings.

 

12. International Data Transfers

Your data may be transferred to, and processed in, countries outside your jurisdiction, including countries that may not have the same data protection laws as your own. We take appropriate measures to protect your data during international transfers, such as by using contractual clauses or other safeguards.

 

13. Age Requirements

Our app is not intended for children under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that data.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or by email. Please check this page periodically for updates.

 

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support @ zanzibar.app

 

By using our app, you agree to the collection and use of information in accordance with this Privacy Policy.